Reviewing Sent Emails

Reviewing Sent Emails

The Email Log provides a complete audit trail of emails sent from the system, including the sender, recipients, and the source of the email.

To access the Email Log:

Maintenance > System > Email Log

Here, you can review all emails that have been generated and sent by the system, making it easy to verify delivery details and troubleshoot email-related queries.

Receiving Copies of Outgoing Emails

If you would like to receive a copy of all emails sent by the system, you can configure CC or BCC recipients within the email settings.

To configure this:

Maintenance > Setup > Document Email

Within this screen, you can specify the appropriate CC or BCC email addresses for each document or report type. Once configured, the specified recipients will automatically receive a copy of every email generated for those documents, providing greater visibility and an additional audit trail of outgoing correspondence.

Please note that these are default email addresses and can be overridden at the time an email is sent. This allows users to adjust or remove the preconfigured CC and BCC recipients for individual emails where required.

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