RedAnt can send emails using either:
Email settings are stored against each individual Login ID, allowing different users to send emails using their own email accounts and preferences.
Important: Email settings must be configured for the specific user who will be sending emails from RedAnt.
For SMTP email delivery, leave Outlook Email unticked.
RedAnt will send emails directly through the configured mail server without using Outlook.
The sender's email address.
Use an email address that the configured mail account is authorised to send from.
The hostname or IP address of your outgoing mail server.
This is usually provided by your IT administrator or email provider.
The port used to connect to the SMTP server.
Common examples include:
Use the value provided by your email provider or IT department.
The account used to authenticate with the SMTP server.
This may be the full email address.
The password associated with the SMTP account.
Enables Transport Layer Security (TLS) encryption where supported by the mail server.
Enables SSL connection mode for the SMTP connection.
Note: If both SSL and TLS are enabled, RedAnt currently applies SSL last, which overrides the TLS setting.
A legacy numeric setting used to indicate the SMTP authentication method.
Supported values are:
| Value | Authentication Method |
|---|---|
| Blank / 0 / 3 | No Authentication |
| 1 | Clear Text |
| 2 | CRAM-MD5 |
| 4 | NTLM |
Tick Outlook Email to send emails using Microsoft Outlook.
Important: Outlook integration is only supported with Outlook Classic. It does not work with the New Outlook.
Outlook Classic must be installed and configured on the workstation running RedAnt.
Routes all emails through Outlook rather than the SMTP server.
Adds the user's Outlook signature to outgoing emails.
The signature itself must be configured within Outlook.
When enabled, RedAnt opens the email in Outlook before sending.
Specifies the font used in emails generated through Outlook integration.
The default value for new users is:
Calibri
Specifies the font size used in Outlook emails.
The default value for new users is:
11pt
When multiple email accounts are configured in Outlook, RedAnt uses the first account in the Outlook profile.
RedAnt then sets the sender or "Send on Behalf Of" address based on the email details supplied by RedAnt.
If multiple mailboxes exist in Outlook:
Adds a default blind-copy recipient to emails generated from RedAnt.
Useful for keeping copies of sent emails in another mailbox.
Specifies an HTML signature file used when emailing via Direct SMTP.
This setting is separate from Outlook signatures.
Adds a suffix to filenames generated when reports and documents are emailed.
Stores a user signature image.
Supported formats:
Maximum file size:
This is separate from both the Outlook Signature and HTML Signature File settings.
Removes the stored signature image.
Specifies which Outlook calendar should be used by RedAnt's Outlook calendar integration.
This setting does not determine which email account is used for sending emails.
Verifies access to the calendar associated with the specified email address.
After saving your settings:
Test Email
The recipient defaults to the selected user's email address.
Use View Email Log to review email activity and diagnose SMTP sending issues.
The log can be useful when investigating:
The Copy Email Settings option copies the following configuration to all users:
Warning: This action affects all users and should only be used where everyone shares the same SMTP server configuration.
The following settings are not copied:
Once configuration is complete:
If any issues occur, check the Email Log first, then verify the SMTP or Outlook configuration settings.