This article explains how to add, amend, or remove carriage charges on a delivery invoice in RedAnt, including how delivery methods, VAT, and nominal codes are handled.
Carriage charges are added through the Delivery Charge (...) option on the Delivery/Invoice screen.
The delivery charge records:
Important: Selecting a delivery method does not automatically apply a carriage charge. Always review and enter the required amount using the Delivery Charge (...) button.
Delivery methods are maintained in a shared system list.
To access the list:
Each delivery method contains:
Changes made in the Delivery Methods Setup screen are available to all customers throughout the system.
To assign a default delivery method:
When the customer is selected on a delivery, RedAnt automatically populates the delivery method from the customer record.
The method can still be changed for individual deliveries if required.
The delivery method identifies how goods are shipped, but it does not automatically populate the carriage charge.
Changing the delivery method on a delivery note or invoice will not transfer the configured delivery charge into the carriage amount field.
Always check the charge using Delivery Charge (...).
The Invoice Carriage checkbox is separate from the default delivery method.
Ensure this option is enabled when carriage charges should:
Some accounting export formats use this setting to determine whether carriage should be exported.
Open the required Delivery/Invoice record.
If the delivery was created from a sales order, a carriage charge may already have been transferred from the order.
Always check the existing value before entering a new charge.
The number shown in brackets represents the current carriage amount.
Example:
Delivery Charge (0)
This indicates that no carriage charge has been recorded.
The Delivery Charge screen allows you to enter or amend:
The colour of the Delivery Charge (...) button indicates the charge currently recorded.
A positive carriage amount has been entered.
The carriage amount is zero or negative.
The delivery method is N/A and the carriage amount is zero.
Review and enter the following information:
| Field | Description |
|---|---|
| Delivery Method | Courier or delivery service being used |
| Carriage Amount | Charge excluding VAT |
| VAT Amount | VAT applied to the carriage charge |
| Nominal Code | Nominal code used for carriage income |
| Consignment Number | Tracking or reference number (if applicable) |
If a positive carriage charge is entered, a nominal code must also be supplied.
If one is not entered, RedAnt displays:
"Enter a Nominal Code!"
Once all details have been checked:
Confirm that the Delivery Charge (...) button now displays the amount entered.
Carriage is recorded once against the delivery note rather than individually against each invoice line.
To provide free delivery:
Preview the invoice to ensure the charge has been removed.
Do not rely solely on clearing the customer's Invoice Carriage setting. Invoice totals and accounts export formats may not all use this setting in the same way.